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Grain Commission working through producer complaints about delayed payments from Cargill

By:

November 1, 2021

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As of November 1, the Canadian Grain Commission (CGC) says it has received 23 formal complaints from producers about delayed payments for grain delivered to Cargill over the past several months.

Twenty-one of the 23 complaints have been resolved, while two are pending resolution, says CGC spokesperson Remi Gosselin. The complaints have been filed by farmers in Alberta, Saskatchewan, and Manitoba.

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“Based on our conversations with Cargill, they’re having some troubles with some new software they’re implementing there,” he says. “They seem to be having difficulty reconciling old files with new ones.”

CGC staff met with Cargill to discuss the payment problem in late September. At the time, the CGC was told the issue would be resolved within a two to three week period, says Gosselin. “So we will engage with them anew to get more information on what’s happening.”

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He notes there are no issues with Cargill’s financial status, as is sometimes the case in other situations where payments are delayed.

Farmers who have concerns about slow payments for delivered grain should contact the CGC immediately, he says.

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“The Grain Commission can make calls to resolve these matters…we will get to the bottom of it,” notes Gosselin.

As of publishing, Cargill has not responded to RealAgriculture’s requests for comment.

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